Hi, I’m Kristi

New England-born, California-based.

I’m good at finding patterns, untangling problems, and translating complex topics into accessible, human-centered experiences through language, service, and design.

With a foundation in hospitality and a background in UX workflows and digital product development, I bring a unique perspective to design. Empathy seeing the forest for the trees are my superpowers.

The method to my madness

I’ve always had a knack for quickly connecting with people. I grew up in a family of academic, yet “outdoorsy,” engineers. As the “people person” of the family, I often found myself translating complicated topics into accessible, “everyday” language, and vice versa.

My childhood was spent exploring; engineering our way up rock walls and summiting mountain peaks. Maybe it’s from those early adventures navigating the elements, but I’ve always been drawn to complex challenges—especially the “Type 2 Fun” kind that require both grit and creativity.

Where service meets design

My career began in Hotel Management, but the creative and intellectual constraints led me to UX and Service Design. The progression allows me to blend my analytical skills with my passion for human-centered solutions.

Fun facts and life quests

  • I’ve been an athlete my entire life, growing up as a competitive gymnast and diving for a Division 1 college team. If I had ever "gone pro," though, it would have been for rock climbing.

  • I spent a year traveling solo around the world in 2010. I’m fascinated by cultural differences (and similarities).

  • I baked my brother’s wedding cake and love to challenge myself in the kitchen.

  • I’ve been a barre fitness instructor for almost 15 years, teaching a couple of classes each week. It’s grounding and a rewarding way to stay connected with my community.

  • In 2023, I took a self-guided backpacking trip to Baffin Island in northern Canada with five friends. The adventure resulted in first ascents while documenting terrain untouched by humans in hundreds of years.

  • I am a Reiki Master in the traditional Usui Shiki Ryoho Reiki method.

What I’m doing now

I’m consulting and looking to join a team of smart, curious people solving interesting challenges. I’m also taking classes on managing and training AI, raising a puppy, and starting a non-profit organization focused on health and wellness education.